We understand that your business has unique needs. That is why our service starts with getting to know you. Our understanding of your organization drives our top-notch service!
Enterprise IT Management
We become your both your discerning CIO & your friendly IT ‘nerds’, acting with your company’s best interests whether in internal meetings, coordinating vendors, or providing technology support.
Technology Services Management
We provide an objective consulting perspective. We are not bound to any specific vendor, product, or technology and so we advocate what we feel works best for you.
Everything IT including installation, configuration and management of physical devices including desktops, laptops, tablets, cellular devices, servers, NAS, SAN, switching, firewalls, and enterprise WIFI. Software from installation through daily management including Operating Systems, Databases, Line of Business software, Office automation and Document management both in the cloud and on premise.
We’ll answer and respond to any support requests with dedicated onsite technicians and engineers or dispatched & remote staff as your needs dictate.
We can perform a technology roadmap, identifying appropriate technologies with timelines that meet your technology and financial needs and then assist with implementing the solution. We’ll recommend processes to improve the efficiency of your systems and standardize business operations.
We believe technology is a continuous improvement process, and our responsibility is to guide and assist you from yesterday into the future. We accomplish this by providing strategic insight to products that will maximize their value to your business.
GOVERNMENT TECHNOLOGY SOLUTIONS.
We manage your unique environment. We are proud to include many government agencies among our customers. This experience gives us valuable insight into the unique needs of public service agencies.
We’ll represent you as your MIS Department in internal County meetings, user groups, vendor meetings, and other internal and external activities as required. We’ll provide timely review, comments and recommendations for any requests for information technology hardware, software or services by County departments.
IT Support Services
We have the expertise to manage your entire IT department for you. From A to Z, we can handle it. We’ll answer and respond to any support requests that arise as well as manage Projects from idea through implementation.
Systems & Infrastructure Management
We’ll work with the County Administrator and Director of Fiscal Affairs to create and maintain policies and procedures governing the access, use, and control of data and information. We’ll manage the performance of manufacturers and suppliers, including quality of merchandise, customer service, delivery time, and more.
Software for Counties & School Districts
RBA has designed cloud (browser based) software for Pennsylvania Tax Billing and Collection, Local tax electronic filing, and Jury Management. RBA also continues to support classic software developed over the past two decades for Recorder of Deeds, Register of Wills & Orphans Court, Contract Management, and other County offices.